Эти ребята активно рекламируются по радио, в аэропорту Сан Хосе висит огромный баннер, мне стало любопытно и я завела у них эккаунт. Ничего, впрочем, не стала делать - интерфейс мне показался неудобным и не интуитивным, так что тут же забросила.
А сегодня пришло письмо:
Dear Julia,
As a registered user of our Kerio Workspace online trial service at www.prematurecollaboration.com, you may have witnessed that the service suffered an outage last Friday. We worked hard to restore the service and it is fully functional now. As part of the repair work, we upgraded your instance of Kerio Workspace from version 2.1.0 alpha 1 to version 2.1 beta 1 which introduces several new features, including external sharing: you can share pages with external users that don't have a user account in Kerio Workspace.
A small subset of the instances ran on a RAID disk array which failed in such a way that it is impossible for us to restore the data reliably. Your particular instance is affected and your data were lost. While you won't be able to login back to your instance, you can setup a new one.
I apologize profoundly for the loss of your data and the interruption in service. Even though the service at prematurecollaboration.com is offered for trial purposes only, it is still unacceptable for us to lose customer data.
The team here at Kerio is working on upgrading our server farm infrastructure to prevent similar service outages or data loss in the future.
Feel free to contact me at pc@kerio.com if you have any questions.
Best regards,
Josef Zacharias
VP Worldwide Support and Training
Kerio Technologies
А сегодня пришло письмо:
Dear Julia,
As a registered user of our Kerio Workspace online trial service at www.prematurecollaboration.com, you may have witnessed that the service suffered an outage last Friday. We worked hard to restore the service and it is fully functional now. As part of the repair work, we upgraded your instance of Kerio Workspace from version 2.1.0 alpha 1 to version 2.1 beta 1 which introduces several new features, including external sharing: you can share pages with external users that don't have a user account in Kerio Workspace.
A small subset of the instances ran on a RAID disk array which failed in such a way that it is impossible for us to restore the data reliably. Your particular instance is affected and your data were lost. While you won't be able to login back to your instance, you can setup a new one.
I apologize profoundly for the loss of your data and the interruption in service. Even though the service at prematurecollaboration.com is offered for trial purposes only, it is still unacceptable for us to lose customer data.
The team here at Kerio is working on upgrading our server farm infrastructure to prevent similar service outages or data loss in the future.
Feel free to contact me at pc@kerio.com if you have any questions.
Best regards,
Josef Zacharias
VP Worldwide Support and Training
Kerio Technologies